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NatWest has banned staff from using Facebook Messenger and WhatsApp to communicate

  • NatWest has banned employees from using instant messaging apps like WhatsApp, Skype, and Facebook Messenger.
  • The decision was made to ensure compliance with record-keeping regulations and prevent market abuse and misconduct.
  • WhatsApp is still allowed for customer contact, but it is banned for internal communications.
  • The move follows a significant fine imposed on Morgan Stanley for breaches in recorded communications.

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