Neuron7.ai, a Service Resolution Intelligence startup, has raised $44 million in a Series B funding round led by Smith Point Capital.
The funding round was oversubscribed, with participation from existing investors Nexus Venture Partners and Battery Ventures.
Neuron7.ai plans to use the raised capital to accelerate product innovation and go-to-market growth initiatives. It aims to resolve issues in complex service environments and integrate with CRM applications and service workflows.
The Service Council notes that Neuron7 addresses the challenge faced by complex service organizations, where knowledge is spread across various sources and employees retire or change careers.