The EU’s Digital Operational Resilience Act (DORA) sets new standards for financial services, emphasizing digital resilience and oversight of third-party ICT dependencies.
DORA mandates robust incident management, risk assessments, and compliance measures to ensure reliable, secure services across interconnected digital ecosystems.
In the financial services sector, many customers now primarily interface with banks, insurance firms, and trading platforms digitally.
With credibility at stake, it is essential that financial institutions maintain trust, visibility, and remain compliant.
The European Union’s Digital Operational Resilience Act ('DORA') is set to take effect in January 2025.
DORA will act as both a catalyst and a model for FS institutions and their service providers to rethink resilience in relation to system architectures and contractual arrangements.
Banks and other FS institutions have had to rely on third-party payment applications, cloud platforms, and connectivity to execute effectively for some time now.
DORA does introduce new and enhanced requirements that represent a step-change in accountability and requires financial institutions to become even more proactive.
FS institutions need ways to quickly pinpoint where an issue is impacting the execution of a transaction and identify the root cause, both to pursue remediation and to meet enhanced disclosure and reporting requirements.
In such a distributed environment, where modern applications rely on networks and services outside of FS companies’ domain of control, visibility is key.