The global launch of the Nintendo Switch 2 was overshadowed by reports of screen damage caused by mishandling at GameStop.
Customers reported screen damage due to GameStop employees stapling receipts onto the Nintendo Switch 2 packaging, piercing the box and sometimes the screen.
Concerns were raised about the design of the Nintendo Switch 2 packaging, which positions the screen at the top with minimal protection, making it susceptible to damage during handling.
The incident has led to discussions about the need for improved retail training, packaging design, and handling protocols to prevent similar issues in the future.