A Noida-based small restaurant owner criticized Zomato for offering zero payouts, charging arbitrary amounts, and placing ads without consent.
The owner, Manish, posted about the issues, including mystery service charges and unapproved ad placements, prompting him to remove his restaurant from the platform.
Screenshots were shared by Manish to support his claims of zero payouts and unauthorized ad placements by Zomato, highlighting poor customer service as well.
Zomato responded to the situation, offering to assist, while netizens shared their own negative experiences with Zomato and other food delivery apps like Swiggy.