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Northwestern Mutual CHRO: 6 pieces of advice for HR leaders
- Through his various business roles, Robertson developed his unique perspective on how HR can better support the organization’s strategic goals.
- HR leaders should strive to understand business priorities and speak the language of business leaders.
- While data and technology are important, Robertson emphasizes the need for authentic, empathetic connections with employees.
- Talent management and development of employees must be a priority to retain the best talent.
- HR leaders should focus on equipping managers with the right skills, tools, and incentives to be effective “career guides” for their teams.
- HR leaders should challenge the traditional processes and be open to flexible approaches that meet the evolving needs of the workforce.
- HR leaders should work to gain executive-level commitment to their initiatives.
- CHROs are in a position to be strategic business partners who balance data-driven insights with a human-centric approach to enable organizational success.
- Adopting this mindset can help HR leaders drive meaningful impact.
- “HR people,” he says, “are still the most empathetic people at the leadership table.”
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