US-based conversational AI startup Observe.AI has acquired text-to-speech AI startup Dubdub.ai to enhance its voice AI agents for contact centres.
Observe.AI aims to focus on developing conversational AI capabilities and bringing state-of-the-art text-to-speech capabilities for more natural and personalized interactions.
The acquisition will provide Observe.AI access to Dubdub.ai's text-to-speech technology, multi-language support, and voice cloning capabilities to make its voice AI agents more human-like.
With over 200 GenAI startups in India and a projected market opportunity of $17 billion by 2030, Observe.AI's acquisition aligns with the industry's trend of making AI offerings more realistic and human-like.