Google Cloud and Papa Johns have announced an expanded partnership to improve the pizza maker's ordering and delivery experience using artificial intelligence.
Papa Johns aims to elevate customer experience by anticipating personal cravings, optimizing delivery routes, and providing tailored recommendations and offers.
The partnership will leverage Google Cloud's AI, data analytics, and machine learning capabilities to create more consistent experiences both inside the restaurants and through digital channels.
Key projects include anticipating customer needs, hyper-personalized loyalty experiences, predictive ordering and personalized marketing, AI-powered customer interactions, and optimizing restaurant operations.