<ul data-eligibleForWebStory="false"><li>Omilia and Connex have deepened their partnership with Connex achieving Certified Implementation Partner status with Omilia in Conversational AI (CAI).</li><li>This milestone formalizes over five years of collaboration, resulting in more than 15 successful projects and a team of 20+ Omilia-certified experts.</li><li>Their focus on the financial services sector has enabled advancements such as modernizing customer service, improving security, and delivering more human-like interactions.</li><li>The collaboration has led to higher call containment rates, improved customer satisfaction, and lower operational costs for financial institutions, emphasizing the importance of conversational AI in the sector.</li></ul>

Omilia and Connex Cement Long-Term Collaboration, Driving Innovation in Conversational AI for Financial Institutions

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