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One Common Leadership Communication Mistake to Avoid for Better Conflict Resolution

  • Leaders often use the phrase "let's agree to disagree" in workplace conflicts, but it can be a harmful communication pitfall.
  • The phrase prevents resolution, dismisses perspectives, and hinders creativity, empathy, and understanding within teams.
  • Instead of using "agree to disagree," leaders should focus on productive conflict by establishing connection, clarity, curiosity, and commitment.
  • Using phrases like "I care about this team and our success" and "What would a successful outcome do for you?" can promote collaboration and reduce tension.

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