Leaders often use the phrase "let's agree to disagree" in workplace conflicts, but it can be a harmful communication pitfall.
The phrase prevents resolution, dismisses perspectives, and hinders creativity, empathy, and understanding within teams.
Instead of using "agree to disagree," leaders should focus on productive conflict by establishing connection, clarity, curiosity, and commitment.
Using phrases like "I care about this team and our success" and "What would a successful outcome do for you?" can promote collaboration and reduce tension.