During VB Transform event, AI experts from GM, Zoom, and IBM discussed the trade-offs between open, closed, and hybrid AI models for enterprise use.
Factors influencing AI model decisions include cost, performance, trust, and safety, leading to preferences for mixed strategies in enterprises.
IBM started with its own LLMs but expanded to integrate with platforms like Hugging Face. More enterprises are adopting multiple models from various vendors.
Zoom allows customers to choose between federated models and its own small language model, highlighting the benefits of a hybrid AI approach for different tasks.