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Operational Habits: Weaving Systems Into Stories That Stick

  • To make operational habits thrive, they need to be embedded in the broader story of the company and its values.
  • Connecting habits to a belief system gives them meaning and makes them part of the company's identity.
  • Humans are more likely to adopt habits when they are tied to a narrative they can internalize.
  • Leaders should think like storytellers to embed habits into the belief system of a company.

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