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CarExpert
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Image Credit: CarExpert
Our ratings suck, so we are changing them
- CarExpert received feedback on their review ratings through a Reddit thread indicating a narrow clustering of scores between 7.8 and 8.4.
- Acknowledging the issue, CarExpert decided to revamp their rating system to enhance usefulness in car buying decisions.
- The new rating system eliminates numerical references and uses descriptive words like excellent, very good, good, average, or below average.
- A data-driven component of the new system compares ratings using objective data to position cars among their segment peers visually.
- The data-driven ratings aim to showcase where a car stands in terms of fuel efficiency, helping readers make informed decisions.
- While the new system isn't perfect due to varying car characteristics and reliance on manufacturer-supplied data, it aims to provide a more comprehensive evaluation.
- Existing numerical ratings will be converted to word ratings, with ongoing improvements and feedback sought for refinement.
- CarExpert appreciates reader input and commits to evolving the new rating system over time for increased accuracy and usefulness.
- Readers are encouraged to provide constructive feedback for ongoing enhancements and understand that the iterative process will take time to mature.
- The intention behind these changes is to offer a more user-friendly and transparent rating system that better serves the needs of prospective car buyers.
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