PhonePe has experienced a remarkable 158X growth in monthly transactions between March 2018 and March 2024.
The total value of transactions processed per month has increased by 151X, reaching INR 10.47 Lakh Cr in March 2024.
PhonePe has over 53 Cr registered users and 20 Cr monthly active customers as of March 2024.
The company has achieved automation and efficiency by reducing its customer service team by 60% and increasing AI-driven chatbot resolutions to over 90%.