Air India's N Chandrasekaran addressed employees, calling the recent crash 'heartbreaking' and emphasizing the need to use it to improve airline safety.
Chandrasekaran visited the crash site in Ahmedabad and met with Boeing and GE Aerospace representatives to investigate the incident.
Aircraft Accident Investigation Bureau and a high-level committee are probing the crash, with flight data recorders secured for investigation.
Air India has been instructed to conduct safety inspections on its Dreamliner fleet after the crash, affecting operations.
The tragedy poses a challenge for Boeing's reputation and Air India's turnaround efforts following the Tata Group's acquisition.
Flight cancellations have increased post-crash, impacting customer trust in Air India.
Chandrasekaran urged employees to focus on improving the airline and emphasized their role in shaping its future.
The Tata Group's restructuring efforts for Air India included a large aircraft order to modernize the fleet.
Chandrasekaran stressed determination and resilience in the face of criticism and challenges.
Boeing and GE Aerospace representatives are actively involved in the crash investigation.
Aviation regulator's enhanced safety inspections on Air India's Dreamliner fleet have led to operational delays.
The crash comes during a crucial period for Boeing attempting to regain public confidence after previous safety controversies.
The incident underscores the complexity of aviation and the need for continuous improvement in safety measures.
Chandrasekaran urged employees to stay determined and actively contribute to Air India's future success.
The company's focus is on restoring customer trust, enhancing safety measures, and evolving the airline positively.