<ul><li>Well-meaning leaders can unknowingly damage trust through avoidable communication mistakes, impacting team performance and morale.</li><li>Key takeaways include identifying common trust-busting communication habits, implementing tools like 'scheduling the finish' and 'responding with regard,' and using effective listening and feedback strategies.</li><li>Common mistakes discussed include avoiding difficult conversations, using vague language, failing to listen attentively, breaking commitments, focusing solely on tasks, giving critical feedback without encouragement, and moving too quickly without considering all contributions.</li><li>The episode emphasizes the importance of connection, clarity, and credibility in communication to foster trust and teamwork in leadership roles.</li></ul>

Poor Communication Skills that Destroy Trust and Teamwork

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