<ul><li>Increase both active reading and responding in groups to strengthen community engagement and interaction.</li><li>Developed solutions to address current user pain points and foster deeper connections among group members.</li><li>Implemented features like Birthday/Event Reminders, Priority Messages, and Hide My Contact for convenience and privacy.</li><li>Combined qualitative and quantitative research to gain insights into user needs and expectations.</li></ul>

Problem Framing & Prioritisation — What’sapp by Sai Krishna and Shreni

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