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Product Discovery the Right way

  • Confidence is not the goal of product discovery; clarity is crucial.
  • Rob Fitzpatrick's book, The Mom Test, emphasizes asking better questions to avoid deceptive feedback during discovery.
  • Common pitfalls in discovery include taking sales excitement at face value, relying on compliments over behavior, and mistaking internal enthusiasm for external need.
  • Effective discovery involves asking about specific past behavior, listening for commitment, being comfortable with silence, understanding priorities, framing hypotheticals around real trade-offs, and asking about the buying process.

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