Confidence is not the goal of product discovery; clarity is crucial.
Rob Fitzpatrick's book, The Mom Test, emphasizes asking better questions to avoid deceptive feedback during discovery.
Common pitfalls in discovery include taking sales excitement at face value, relying on compliments over behavior, and mistaking internal enthusiasm for external need.
Effective discovery involves asking about specific past behavior, listening for commitment, being comfortable with silence, understanding priorities, framing hypotheticals around real trade-offs, and asking about the buying process.