<ul><li>The Pakistan Telecommunication Authority (PTA) received over 19,000 consumer complaints against telecom operators in January 2025, with Jazz leading with 7,201 complaints.</li><li>Out of the total complaints, 97.8 percent were resolved by the PTA.</li><li>The majority of the complaints were against cellular mobile operators (CMOs).</li><li>Jazz received the highest number of complaints with a resolution rate of 99.6 percent.</li></ul>

PTA Receives Over 19,000 Consumer Complaints Against Telecom Operators in January 2025, Jazz Leads with 7,201

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