The Pakistan Telecommunication Authority (PTA) has drafted comprehensive tariff regulations with the aim of eliminating hidden fees and unfair billing practices by telecom operators.
Key reforms include prior notifications for tariff changes, requiring explicit user consent for automatic renewals, and publication of up-to-date tariff details on official websites.
PTA will provide advanced complaint management and conduct audits to ensure compliance with advertised prices.
These regulations aim to create a fairer digital environment, reduce financial exploitation, and foster trust between consumers and service providers.