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PTA Rolls Out New Telecom Regulations to End Hidden Charges

  • The Pakistan Telecommunication Authority (PTA) has drafted comprehensive tariff regulations with the aim of eliminating hidden fees and unfair billing practices by telecom operators.
  • Key reforms include prior notifications for tariff changes, requiring explicit user consent for automatic renewals, and publication of up-to-date tariff details on official websites.
  • PTA will provide advanced complaint management and conduct audits to ensure compliance with advertised prices.
  • These regulations aim to create a fairer digital environment, reduce financial exploitation, and foster trust between consumers and service providers.

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