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PTA Struggles to Monitor Surge in WhatsApp and Facebook Users, Leading to Nationwide Slowdowns

  • PTA struggles to monitor surge in WhatsApp and Facebook users, leading to nationwide slowdowns.
  • Issues with submarine cables SMW4 and AAE-1 caused disruptions in June 2024, reducing capacity and resulting in slower speeds.
  • PTA urged telecom operators to address complaints about WhatsApp disruptions; service quality improved by early September.
  • SMW4 cable expected to be fully repaired by October 2024, restoring network performance.

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