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Economic Times
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Quick commerce firms face delivery partner crunch amid rising demand
- Quick commerce sector is facing challenges in hiring and retaining delivery partners amid rising demand.
- New players like Amazon are entering the market, leading to a shortage of bikers for deliveries.
- Recruitment platform Vahan CEO stated that hiring is becoming harder due to manpower availability not rising with demand.
- Several executives and delivery partners mentioned difficulties in hiring and retaining bikers.
- Disruptions by delivery partners and falling per-order payouts are making it tough for bikers to sustain their jobs.
- Companies like Blinkit and Swiggy are facing a shortage of delivery partners as daily orders increase.
- Delivery partners are raising concerns about incentive schemes not being honored and decreasing pay rates.
- Some executives mentioned disruptions caused by group leaders during peak hours.
- Workers' union pointed out grievances regarding wage guarantees, working hours, and incentives offered by companies.
- Average monthly earnings of delivery partners have increased to nearly Rs 28,000 today, according to a recruitment firm CEO.
- Extreme weather conditions like heatwaves and rains are further complicating delivery operations, affecting delivery partners' work.
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