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Raids On Zepto, Blinkit: The Ugly Side Of Dark Stores
- Recent raids on Zepto and Blinkit dark stores and quick cafe kitchens have revealed food security violations, leading to the suspension of Blinkit's license in Pune and raids on Zepto in Mumbai.
- Dark stores are struggling with food safety standards in the quick commerce market projected to hit $40 Bn by 2030, risking brand value and credibility.
- Authorities found fungal growth and expired products at Zepto's Dharavi facility, highlighting the lack of proper storage conditions and hygiene standards.
- Food businesses in India must adhere to the Food Safety and Standards Regulations, ensuring sanitary handling, storage, and adherence to expiry dates.
- Instances of perishable food items like meat and dairy not properly stored have been reported, raising concerns about customer health and safety.
- While dark stores continue to expand, violations may lead to improvement letters, eventual license suspension, or cancellation if not rectified.
- The dark store race led by Blinkit emphasizes the need for maintaining food safety across these quick commerce platforms with vast inventory and storage requirements.
- A founder of a cold storage company noted the need for monitoring products based on shelf life to prevent selling expired, near expiry, or long shelf products.
- Quick commerce platforms should prioritize temperature monitoring, checking perishable products, and ensuring consumer health is not compromised for quick deliveries.
- The focus for quick commerce players should shift towards responsible models to maintain consumer trust and health in the competitive market landscape.
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