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Recognizing Inflection Points: When to Stay the Course and When to Pivot

  • Inflection points are critical junctures in the life of a business when its fundamentals are about to change.
  • Many companies fail because they refuse to acknowledge when the rules of the game have fundamentally changed.
  • Vigilant product leaders should track changes in customer behavior, emerging competitors, diminishing returns, and disruptive technologies.
  • A successful pivot is a strategic decision based on validated learning and should be communicated clearly to the team and stakeholders.

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