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Retail security breaches: What’s happened since?

  • Marks & Spencer and Co-op faced major cyber attacks impacting their retail operations, with M&S experiencing a severe ransomware attack leading to website disruptions, stock availability issues, and a data breach involving personal customer information.
  • Co-op also experienced a supply chain breach that disrupted internal systems, led to unauthorized access of personal data, and caused operational challenges, including stock management delays.
  • Both incidents highlight the vulnerability of supply chain connections and the importance of assessing supplier risk, adopting Zero Trust principles, updating incident response plans, conducting regular cybersecurity training, and implementing endpoint detection and response.
  • These breaches emphasize the need for businesses to prioritize cybersecurity measures across their entire ecosystem, including third-party connections, to mitigate the risks posed by modern cyber threats.

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