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Rise of Hybrid Marketplaces Impacts Retail Growth Strategies

  • Digital marketplaces are becoming an important growth channel in retail, with global sales projected to reach $3.8 trillion last year.
  • The rise of hybrid marketplace models, such as Amazon, selling both directly and through third-party sellers, offers brands greater flexibility and scalability.
  • To succeed on marketplaces, brands need to have the technical ability to be channel agnostic and meet the strict requirements and rules set by the platforms.
  • Limited data sharing on marketplaces hinders sellers' ability to directly engage with customers, forcing them to rely on indirect communication methods.

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