Digital marketplaces are becoming an important growth channel in retail, with global sales projected to reach $3.8 trillion last year.
The rise of hybrid marketplace models, such as Amazon, selling both directly and through third-party sellers, offers brands greater flexibility and scalability.
To succeed on marketplaces, brands need to have the technical ability to be channel agnostic and meet the strict requirements and rules set by the platforms.
Limited data sharing on marketplaces hinders sellers' ability to directly engage with customers, forcing them to rely on indirect communication methods.