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RTO is going poorly. How can HR smooth the process?

  • The federal government's chaotic return-to-office effort highlighted the importance of effective office management and employee experience.
  • HR professionals need to focus on creating an office space that works for employees' needs and enhances productivity.
  • Ensuring basics like badge access, office internet readiness, and workplace audits are essential before mandating a return to the office.
  • Assigning regular office attendees a space and providing hoteling options for others are crucial considerations for HR.
  • Physical space usage should be optimized to match the work people are doing to avoid underutilization and improve productivity.
  • Executive team involvement and support are vital for successful return-to-office planning and implementation.
  • Managers need to be empowered to assist their direct reports effectively and provide necessary support in the office.
  • Establishing clear office policies, such as core hours and commute considerations, is essential for a smooth return to the office.
  • Encouraging meaningful in-person interactions and creating space for conversations can enhance the office experience for employees.
  • Organizations must align office policies with their goals and make the return to the office purposeful for employees.

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