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Safeguarding resilience in the age of outages: Essential actions for CIOs

  • Recent events like the CrowdStrike service disruption demonstrate that even top-tier organisations can be susceptible to having their systems impacted by single points of failure.
  • For CIOs, resilience goes beyond simply meeting uptime metrics; it’s about ensuring the network is prepared for the unexpected and guaranteeing the availability and reliability of IT infrastructure in any situation.
  • The process of strengthening network resilience starts with learning from incidents like the Ascension Ransomware attack.
  • Proactive measures help to identify vulnerabilities and protect the overall health of the network infrastructure.
  • Building on this critical audit and assessment process, secure remote network access represents another vital component of network resilience.
  • Out-of-band management solutions can play a vital role here in ensuring secure remote access and control by providing a back-up communication channel that works independently of the primary network.
  • Investing in automation and artificial intelligence can provide predictive insights into potential system failures.
  • Addressing the human element is critical, with many network engineers nearing retirement.
  • By fostering a culture of continuous improvement, teams feel empowered to proactively identify and tackle vulnerabilities before they have an impact.
  • Proactively fortifying IT and network resilience not only shields against disruptions but also lays a strong foundation for future success.

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