<ul><li>Salesforce has unveiled Agentforce 2.0, an AI platform that enables AI agents to perform deeper reasoning and take autonomous actions within enterprise workflows.</li><li>The platform introduces the Atlas Reasoning Engine, which enables AI agents to engage in more sophisticated analysis and decision-making.</li><li>Early results show a 33% improvement in answer accuracy and a 50% decrease in human escalations in customer support queries at Salesforce.</li><li>Salesforce sees AI agents as a crucial solution for labor shortages and aims to become a digital labor provider, opening up new possibilities for business growth.</li></ul>

Salesforce drops Agentforce 2.0, brings reasoning AI to enterprise

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