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Salesforce launches customized financial services cloud platform for insurers

  • Salesforce launches Financial Services Cloud for Insurance Brokerages, a platform that brings AI technology into the insurance industry.
  • The platform automates manual tasks such as commission processing and policy servicing.
  • It helps insurance brokerages deepen relationships with clients by expediting processes like plan renewals and identifying coverage gaps.
  • Salesforce aims to consolidate multiple computer systems used by brokerages, improving efficiency, coverage quality, and reducing operational expenses.

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