Salesforce has announced the acquisition of London-based Convergence.ai, a company specializing in building AI agents for digital environments, to enhance its Agentforce project.
Convergence's technology allows AI agents to adapt in changing digital systems, handling tasks like online workflows and system errors encountered during operations.
The acquisition aims to boost Salesforce's AI capabilities by incorporating Convergence.ai's team expertise in AI agent design and autonomous task execution to expedite agent development for complex workflows.
The deal is expected to close in the second quarter of Salesforce's fiscal year 2026, with no specific transaction details provided yet.