Cloud services giant Salesforce plans to invest $1 billion in Singapore over the next five years.
The investment will support building a 'digital workforce' in Singapore through Salesforce's agent-based AI platform Agentforce.
Salesforce's collaboration with Singapore Airlines aims to integrate Agentforce and other AI services into the airline's customer case management system.
Salesforce's AI-focused platform, Agentforce, has been adopted by various companies like Accenture, IBM, and Saks Global to augment their teams with digital labor.