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Scale AI locked down Big Tech client documents after BI revealed security holes

  • Scale AI, a company using human gig workers to enhance AI models for Big Tech, locked down client documents after Business Insider revealed security flaws.
  • The security holes in public Google Docs exposed thousands of sensitive files, causing Scale AI to restrict access and leading to confusion and delays for contractors.
  • The lockdown was in response to a BI report highlighting the exposure of confidential client data, including information about projects with Meta and xAI, among others.
  • Scale AI faced challenges granting access to project materials initially, but later resolved many document access issues and began granting individual access to contributors.

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