Scale AI, a company using human gig workers to enhance AI models for Big Tech, locked down client documents after Business Insider revealed security flaws.
The security holes in public Google Docs exposed thousands of sensitive files, causing Scale AI to restrict access and leading to confusion and delays for contractors.
The lockdown was in response to a BI report highlighting the exposure of confidential client data, including information about projects with Meta and xAI, among others.
Scale AI faced challenges granting access to project materials initially, but later resolved many document access issues and began granting individual access to contributors.