<ul><li>Accenture and ServiceNow are aiding Hitachi Energy in achieving its enterprise transformation goals by implementing AI-powered platforms.</li><li>The focus was on proving the value of ServiceNow's platform across Hitachi's ecosystem and emphasizing the human element in the integration process.</li><li>Efforts were concentrated on enhancing IT support experiences for Hitachi employees by introducing automation for routine tasks like VPN resets and password issues.</li><li>The introduction of self-help tools and an AI-powered chatbot improved employee engagement and provided instant access to knowledge and services, elevating the overall experience.</li></ul>

ServiceNow and Accenture help Hitachi Energy build smarter human-AI experiences

Discover more