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ServiceNow to Acquire Cuein to Enhance AI Agents

  • ServiceNow plans to acquire Cuein to enhance its AI agents.
  • Cuein's expertise in AI native conversation data analysis will help ServiceNow's AI agents understand and process customer interactions.
  • The acquisition will enable AI agents to access accurate real-time insights, streamline operations, and accelerate decision-making.
  • ServiceNow's Workflow Data Fabric will be enhanced by Cuein's technology, allowing organizations to improve the performance of their AI agents.

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