ServiceNow has launched the Yokohama platform release, introducing AI agents across CRM, HR, IT, and other business functions.
The update includes preconfigured AI agents for faster deployment and improved productivity, along with tools for managing the full AI agent lifecycle.
ServiceNow has expanded its data solutions to enhance connectivity between AI agents, addressing data fragmentation and improving AI-driven workflows.
The company positions itself as an enterprise-wide AI control platform, integrating AI agents within a single system for seamless coordination.