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Seven Trends to Expect in AI in 2025

  • Global investment in AI is expected to surge by a third in the coming year despite companies becoming more discerning about ROI.
  • Data driven analytics will play a more significant role in planning and implementing AI, enabling it to work as an operational consultant rather than a task automater.
  • Integrated business process management (BPM) that focuses on process analysis and redesign will be crucial to performance and efficiency.
  • Multimodal AI systems that combine text, vision, audio, and sensor data will become increasingly common, enhancing customer satisfaction and operational efficiency.
  • As global regulations on AI increase, there will be a focus on transparent, bias-free AI that meets compliance requirements from the ground up.
  • Humanistic approach AI design will grow in importance to prioritize user empowerment and well-being.
  • Deterministic automation will continue to rule over agentic automation in 2025, with more personalized and responsive interactions from agentic in dynamic environments.
  • Enterprises will pivot towards purpose-built AI rather than highly general AI tools to achieve more significant tasks and goals while reducing energy requirements.
  • Business leaders will take a holistic view of investment, ensuring it meets business goals, is ethical and sustainable as AI continues to transform every sector.

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