<ul><li>Cultural sensitivity is a mark of overall competence.</li><li>As we enter the AI-driven era, considering whose language, spelling, naming conventions, and norms machines adopt is crucial.</li><li>A designer's attention to detail in correctly displaying an umlaut on a client's business card led to emotional impact and user perception.</li><li>The significance of minor design elements on user experience highlights the importance of human-centered design in graphic design.</li></ul>

She Cried Over an Umlaut: What a Tiny Mark Taught Me About UX, Respect, and Human Experience Design

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