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Simplifying Success: Unveiling SAP’s Upcoming Services and Support Engagement Model

  • SAP is unveiling a new simplified, tiered engagement model for its services and support portfolio, set to be available in early 2026.
  • The model consists of three success plans - Foundational, Advanced, and Max, each offering different levels of support and AI tooling embedded throughout the project cycle.
  • The plans aim to make it easier for businesses to adopt SAP solutions, innovate, and provide a more predictable total cost of ownership (TCO) and return on investment (ROI).
  • These plans enhance the engagement with customers, providing tailored support, expertise, guidance, and strategic partnership for organizations aiming for innovation, competitive advantage, or complex transformation.

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