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Pymnts

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Snap Seeks Deeper Customer Engagement via Simplified Version of Snapchat

  • Snap, the parent company of Snapchat, has introduced a simplified version of the app to deepen customer engagement.
  • The redesign focuses on three main experiences: communicating with friends, using the camera, and viewing content.
  • Early results show positive impact, particularly on Android devices, with increased content interaction.
  • Snap also launched new AI features and highlighted its focus on augmented reality (AR) and improved financial performance.

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