Aditya Chandorkar has introduced a self-service framework in IT support that integrates AI and automation to streamline help desk models.
The framework includes AI-powered virtual agents with predictive analytics, reducing IT support tickets by 40 to 50% for organizations.
Chandorkar's Common Data Model deployment in large organizations improves data standards, speeding up incident resolution by 40%.
His work focuses on AI-driven automated solutions for IT service management, aiming to transition businesses towards proactive and efficient IT support systems.