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Sony’s Hel...
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Sony’s Helldivers 2 dives into Customer Experience Hell

  • Sony announced the enforcement of Playstation Network (PSN) accounts for PC gamers, leading to a crash in review ratings and massive refunds.
  • Sony's decision to require linking gamer's Steam account to a valid PSN account was met with resistance from the gaming community.
  • Sony argued that the requirement was to monitor online interactions and provide extra security measures.
  • Critics suspect Sony's motive was to increase the number of PSN subscribers.

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