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Step-by-step guide to implementing Google Cloud Contact Center AI (CCAI):
- Step 2: Set up Google Cloud Platform (GCP) (1-2 days)
- Step 3: Configure CCAI Components (2-4 days)
- Step 4: Integrate with Existing Systems (2-4 days)
- Step 5: Train and Test AI Models (2-4 weeks)
- Step 6: Deploy and Configure Agents (1-2 days)
- Step 7: Monitor and Optimize (Ongoing)
- Step 8: Train Agents and Staff (1-2 days)
- Timeline: 6-12 weeks
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