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Still hiring the ‘nice’ candidate? How to reduce bias in hiring

  • Bias in the hiring process can be reduced through a combination of training and technology to help recruiters and hiring managers overcome preconceived notions and personality biases.
  • Research by Textio highlighted that candidates described as having a 'great personality' were more likely to receive job offers, showing biases towards traits like being 'nice,' 'friendly,' and having 'great energy.'
  • Gender biases were also evident in the hiring process, with women often described with terms like 'bubbly' and 'pleasant,' while men were noted as 'level-headed' and confident, indicating the need for more consistent assessment standards.
  • To address bias in hiring, it is crucial to focus on assessing functional skills, behaviors, and growth mindset consistently, integrating training with clear rubrics and software alignment to improve the overall recruitment process.

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