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Strategic Shifts and Key Takeaways: Financial Leaders Reflect on 2024

  • PYMNTS spoke to some of the industry's most influential leaders to capture insights that shaped the narrative of financial innovation in the year 2024.
  • Thredd CEO, Jim McCarthy stressed the importance of risk management and compliance in a scrutinized FinTech space.
  • Citi’s, Chief Digital Officer for U.S. Personal Banking, Michael Naggar, talked about the importance of data, marrying meaningful observations to the internal data of what customers are doing.
  • American Express highlighted the need to develop easy to implement, fit-for-purpose solutions for payment automation for middle-market businesses.
  • Visa’s, Antony Cahill, spoke on the importance of building capabilities in-house or partnering with external technologies that offer significant strategic benefits and competitive advantages.
  • Ingo Payments CEO, Drew Edwards shared his thoughts on “batch-based treasury banking” and how new opportunities can be used to monetize accounts.
  • Checkout technology gained significant attention toward the end of the year with Mastercard’s latest tool, Authorization Optimizer, offering real-time insights into transaction retries.
  • The year closed out with companies moving towards cloud migration to cut costs, increase efficiency and scale up operations.
  • AWS Head of Payment Networks, Paul Chang, spoke on breaking down the monolith into microservices, syncing mainframe data to the cloud, and the importance of being able to migrate, manage and monitor data services in real-time.

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