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Stressed HR teams say they can’t take action on employee feedback

  • Overworked HR departments are struggling to take action on employee feedback, leading to decreased confidence in the impact of listening programs.
  • In a survey, 27% of HR leaders felt confident about their employee feedback program delivering desired business outcomes, compared to 43% in 2024.
  • HR leaders cited intense workload as a major barrier to taking action on feedback, resulting in increased job difficulty and exhaustion.
  • Organizations that act on employee feedback are more likely to achieve financial targets and customer satisfaction, according to Perceptyx.

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