The process of sunsetting a product involves securing internal buy-in for the end-of-life plan and analyzing product performance metrics, customer feedback, and market trends.
Consider alternative options and involve the internal team in the decision-making process to facilitate smooth transition and maintain morale.
Develop a comprehensive communication plan to inform all stakeholders about the product sunset and evaluate financial implications.
Ensure compliance with legal and regulatory requirements, develop a strategy for data migration and archiving, and provide robust customer support during and after the sunsetting process.