<ul><li>Support automation firm Capacity has raised an additional $21 million, bringing its Series D funding round to $26 million.</li><li>Capacity has also acquired three companies: Lucy, Linc, and Envision, to further expand its offerings in customer service automation.</li><li>Capacity's platform utilizes AI to automate support tasks and provide a seamless customer experience.</li><li>The funding will be used to grow Capacity's team and enhance its product portfolio, with a focus on becoming a leading provider of AI-powered solutions.</li></ul>

Support automation firm Capacity grows with new cash and acquisitions

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