<ul><li>SVB's culture resembled that of the start-ups it served, rather than traditional Wall Street banks.</li><li>The bank embraced remote working and was prepared to take on extra risks to promote a culture that prized empathy and innovation.</li><li>SVB's success made it complacent to risks, leading to its collapse when management made a big bet on long-dated securities.</li><li>SVB executives were deeply committed to social justice, and the bank had internal conflicts as a result of its rapid expansion.</li></ul>

SVB's culture sets it apart from cut-throat banking industry

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