Swiggy, a major food delivery platform in India, ventures into the travel concierge and lifestyle space by launching a new app called Crew in an invite-only pilot phase.
Crew offers personalized concierge services for various tasks like securing international driving licenses, organizing laundry services, finding locksmiths, and planning vacations, targeting an affluent market.
Described as an 'invisible partner' on Google Play Store, Crew aims to simplify tasks and complexities by handling users' requests efficiently and promptly.
The app promises to assist with tasks like securing dinner reservations, crafting surprises, and organizing vacations upon users' requests.
Crew is currently in a beta phase and is accessible by invitation only, building on the insights gained from a previous Swiggy service called Rare Life that focused on premium events and experiences.
Competing in the concierge market alongside players like Indulge Global and RedBeryl, Swiggy's Crew targets major cities and affluent demographics.